An example of the way the city’s technology staff is heading is available on the mayor’s web pages at http://www.sandiego.gov/mayor. The section was redesigned last month to be more friendly to mobile devices and serve as a testing ground for changes to the overall city website.
“The city of San Diego website should be like San Diego itself — a dynamic, innovative place you want to visit again and again,” Mayor Kevin Faulconer said.
“We have to boost the city’s online presence, so I’ve made overhauling our website a top priority,” Faulconer said. “We are asking San Diegans in every neighborhood to tell us what online tools and information they want from their local government.”
The survey is online at www.sandiego.gov/designSD until April 17.
City staff hopes to learn what locals and visitors think about San Diego as well as why users visit the city website, what tasks they hope to accomplish once they are there and how it can be optimized for a better user experience in the future.
The findings will be incorporated into the new design, which is to be launched early next year, according to the city.
The website will not only look new to viewers, but also to employees. City staff say that workers who want to update one of the website’s 8,000 pages have to know the complicated HTML Internet language.
A new content management system will allow pages to be updated faster, which will improve service to website users, according to the city.
—City News Service
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